Franca Garzotto is Associate Professor of Fundamentals of Computer Science at the Faculty of Engineering at the Politecnico di Milano and Lecturer of Hypermedia at the Faculty of Industrial Design. She is vice-manager of HOC - Hypermedia Open Center. She has a Degree in Mathematics from the University of Padova (Italy) and a Ph.D. in Computer Science from Politecnico di Milano. Her research interests focuses on hypermedia and web modeling, design methods, usability ispection techniques, multimedia cultural applications. In these fields, she has published over 60 international papers, she has been co-instructor of nearly 20 tutorials held at international conferences, and she has been involved in 6 European research projects. She was tutorial chair and/or member of the technical program committee of plain several editions of the many international conferences: ACM Hypertext and Hypermedia, ACM Multimedia, ICHIM, WebNet. She served as Program Chair of the International Workshop on "Hypermedia Design", held in Montpellier - France in June 1995. She served as Co-Chair of the First International Workshop on "Evaluation and Quality Criteria for Multimedia Applications", held in S. Francisco - CA, November 1995. From 1997 to 1999, she was European chair of SIG-WEB (the ACM Special Interest Group on Hypermedia & Web).