Today's changing demographics and the fragmentation time for volunteering
threatens to erode the volunteer base of most museums. This session
will address the key question of whether a technologically enhanced
docent program can counter these trends without diminsihing the qualities
that have made docenting a mainstay of museum progaming. The presentation
will layout some avenues for the electronic revival of docent programs
with examples of virtual docenting from the Virtual Museums project
of the Genesee Area Math Science and Technology Center in Flint, Michigan
and the virtual docenting experiences of Historic Crossroads Village.
The session will discuss vital questions that institutions face when
technology is introduced into human organizations, as well as, the practicalities
for sucessful application.