Modeling ICT deployment at heritage sites: a mechanism for impact assessment 
Jaime Kaminski, University of Brighton, United Kingdom
Jim McLoughlin, University of Brighton, United Kingdom
Babak Sodagar, University of Brighton, United Kingdom
This paper forwards a dynamic holistic ICT investment appraisal and deployment model. This model can be used by heritage sites and museums to both guide ICT investments and provide a framework for impact evaluation. The model considers what factors are likely to influence impacts and outcomes associated with the deployment of information technology at museums and heritage sites. More importantly it considers what issues heritage professionals need to consider when making investments in ICT.
Session: Social Impact Indicators [Impact]
Keywords: socio-economic impact, economics, evaluation, economics, business process, methodology
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