CIMAD/EPOCH - A Framework for Developing Customized Multi-channel Cultural Heritage Services 
Franca Garzotto, Politecnico di Milano, Italy
Daniele Manzaroli, Università di Bologna, Italy
Nick Ryan, University of Kent, United Kingdom
Tullio Salmon Cinotti, University of Bologna, Italy
Paolo Paolini, Politecnico di Milano, Italy
Phillip Mohr, University of Kent, United Kingdom
Luca Roffia, Università di Bologna, Italy
Giuseppe Raffa, Università di Bologna, Italy
Marina Pettinari, Università di Bologna, Italy
Sara Bartolini, Università di Bologna, Italy
Lukas Sklenar, University of Kent, United Kingdom
The CIMAD project, "Common Infrastructure/Context Influenced Mobile Acquisition and Delivery of cultural heritage data", is presented. CIMAD is a framework concerned with the development of cultural heritage "services" designed and implemented within the EU Network of Excellence EPOCH – Excellence in Processing Open Cultural Heritage. CIMAD aims to address a wide range of context-aware and multi-channel services in the cultural heritage domain, i.e. data acquisition, content delivery, monitoring, and management. The innovative aspect of CIMAD is that it helps the development team in mastering the complexity of building, customizing and integrating site specific cultural heritage services, thus making the different implementation activities more productive and cost-effective.
Session: In-Museum Engagement [Museum]
Keywords: context-driven customization, visitor guide, on-site data collection, interoperability, context management infrastructure, content management
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